At LiveGood, we believe strongly that our customers and affiliates are the backbone of our business. We want to give you access to our Frequently Asked Questions (FAQ) so you can build your business more effectively! If you have additional questions, email support@livegood.com.

Account Management


  • When do we get paid?
  • Do the people in my Powerline go in my Matrix?
  • How do I use my credit wallet?
  • How do I remove funds from my credit wallet to be paid in commissions?
  • Why don't I have anyone in my matrix?
  • When do I start earning in the matrix?
  • What payment methods do you accept?
  • How am I paid?
  • How do I use BitPay?
  • How do I use eWallet or iPayout?



  • When will I receive my order?
  • How do I return my order?
  • How do I cancel my order?


  • What countries do you ship to?
  • How much is shipping?

Leads and Website

  • What lead sources can I use?
  • Can I purchase leads or traffic to my site?
  • What is my website address?